Qualified, certified and vetted technical agents, in good standing, will be visible to service providers and customers via the MyTechie web portal and app.
Dispatches will be scheduled via the app, specifying the work required, the code of conduct expected, the location details. Materials/equipment will be provided by the service provider.
3. Job Fulfilment
Once the job is complete, the agent will fill in the completion form on the app, upload the completion record and rate the customer. The customer and service provider will also in turn rate the technician.
MyTechie will collect all payments, reconcile and pay the agent at month end. No cash changes hands, all transactions are done through the MyTechie portal and App at approved rates.
Trusted technicians available
in one click.
Why increase headcount when you tap into a team of competent and motivated resources? Be part of a program that empowers local people by providing a roadmap to economic independence.
If wasted resources are a persistent problem in your business or you just want simple, convenient access to qualified technicians, there’s value in being part of the program.
Technical agents are trained by industry approved service providers who are accredited by professional technical institutes to ensure the highest globally accepted standards are met by all MyTechie agents.
As a service provider, you get to rate every task you dispatch and every agent technician is incentivised to complete tasks to the full satisfaction of both you and your customer in whose premises they work.
Evidence is captured on-site for every job, allowing you full transparency into the task completed, the steps taken. Giving you the ability to review the job report anytime and anywhere you wish to do so.
On demand service
When you require a technician you can simply log into the app and check which technician/s are available around you. Technicians are just a click away.
Technician certifications are valid for up to three years and depending on field performance will undergo periodic re-assessment to ensure they maintain competency.
Technicians are available in almost all areas and each technician serves as their “village technician”, allowing for fast response times and eliminating long commute times in its entirety.
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